Questions and answers

EyeDetect is a modern alternative to the traditional polygraph, commonly known as a lie detector test.

While a traditional polygraph measures physical responses using sensors attached to the body, EyeDetect uses advanced eye-tracking technology to measure involuntary eye responses while you answer questions.

Both methods are designed to help assess whether someone is being truthful, but they use different technologies.

EyeDetect is non-invasive, requires no wires or sensors attached to your body, and typically takes less time than a traditional polygraph examination.

Like all deception detection methods, neither technology can guarantee 100% accuracy.

Yes. VerifEye is taken on your own phone, anywhere in Canada, after the examiner has arranged it with you. How remote testing works.

Yes. VerifEye works on most modern iPhone and Android phones with a working front camera, microphone and speaker. The examiner can confirm your phone works before you pay.

In-person EyeDetect testing is available in Southwestern Ontario, and anywhere in Canada by appointment when the examiner travels to you. EyeDetect in person.

No lie detector test is 100% accurate. The manufacturer reports about 86% to 88% accuracy for EyeDetect and about 80% for VerifEye, depending on the type of test. Independent research on eye-tracking lie detection is still limited. Be cautious of anyone who promises near-perfect accuracy.

The answers and eye measurements are scored automatically by Converus software, which gives a credibility score and a pass or fail result. Nobody, including the examiner, can change the score.

Yes. Results are available immediately after the test, and a report is issued. The examiner explains what the result means, and the report is shared only with the people the person tested agrees to.

Not in criminal cases. The Supreme Court of Canada ruled in R. v. Béland (1987) that polygraph results are not admissible in criminal trials, and newer eye-tracking tests have not been accepted as court evidence either. In family and civil matters, courts decide case by case. Some clients have chosen to share their results with their lawyer, and through them with the Crown prosecutor. If a legal matter is involved, speak with a lawyer before arranging a test.

A VerifEye remote test takes about 10 minutes. An in-person EyeDetect test takes about 15 to 30 minutes, plus time for identity checks, instructions and a practice round.

A short written statement, in your own words, about what you did or did not do, or said or did not say. Single-issue statements give the clearest results. A multi-issue test can cover up to three closely related topics. There are no surprise questions about other subjects.

Feeling nervous is normal, and the tests are designed with that in mind. Even so, some eye conditions, medications, lack of sleep, alcohol or drugs can affect eye measurements. The examiner will ask about these and may recommend postponing or not testing. Do not stop taking prescribed medication without speaking to your doctor.

The examiner will explain why and will not go ahead. All payments are final and non-refundable.

Yes. Your call, the test and the results are treated as confidential and are shared only with the people you agree to in advance, unless the law requires otherwise. See our privacy policy.

Yes. Many people arrange a test for themselves because they want to support their own account. Every test TruthFind conducts is voluntary.

No. A private test only goes ahead with the free consent of the person being tested, and they can stop at any time. In employment, Ontario and New Brunswick law bans employers from requesting or requiring lie detector tests from employees or job applicants, and other provinces' privacy laws may also limit them. If you feel pressured by an employer, consider speaking with an employment lawyer or your province's employment standards office.

Some people do use a test to address one specific doubt. It is worth deciding before the test what you will do with either result, and remembering that a result is not proof. If doubts are affecting your wellbeing or relationship, a counsellor can help in ways a test cannot.

Tests start at $400. You get an exact price on the phone before anything is arranged. What affects the cost.

No. Every test is arranged personally by the examiner after a phone conversation, so that suitability, consent and the right questions are sorted out first. If you cannot call right now, send a short message and the examiner will contact you.